I've stuck around this site for a number of years because I've always put trust in many of your comments and suggestions, and the majority have payed off. However, I'm seeing a lot more of this (disposable tech) mentality where consumers are expecting one thing, receive another, then troll the company as a result of their own ignorance, exchange a product for the same model multiple times in hopes to get a better product, when infact there was nothing wrong with the initial product, and complete laziness and not taking the time to learn about the tech. I'm seeing this daily on some of the forums I frequent, such as AVS and the Nvidia Forums. This "youtube will solve (validate) my problem" creed is getting out of control. That's not to say there are no problems with many products, and there are some legitimate concerns where a consumer may have to return a truly defective product, but giving a person instructions, a spreadsheet, powerpoint presentation, about a situation that you know can be resolved, and then have your efforts wasted because of impatients and laziness, can really stress a person out. It's in our nature to give a helping hand at times, but as in life, the returns aren't always what we expect.